My #1 Pet Peeve-Bad Service
I live in a small town about 24,000 people; lived here almost my whole life and I know just like everyone else that whenever there is a new store or restaurant to open the first week is always hectic. I remember when they opened a Taco Bell the line of traffic wrapped around the main street and down the corner of the next block. It was as if no one in town had ever had the opportunity to partake of their crappy tacos. Today for lunch I decided to try the new Quizno’s, it had been open for a few days so I figured the crowds may have dwindled but I was wrong. Not only was there a big lunch rush, but the tables were so close together seating was almost impossible. Of course it was loud and people were starting to annoy me and the workers had no idea what they were doing and the only sandwich I wanted was the one they could not make. But, I dealt with it and I ordered something else the girl made the sandwich without asking what I wanted on it and very quickly moved on to the next person. Once I got through the line sat down with my family I took one bite and realized there was mayo all over it and not just on one side either. I hate mayo it makes me gag, so I decided maybe I’ll just eat my soup and the soup was horrible too, it tasted like maybe they were suppose to add water to it and forgot, so very politely I explained to the manager why I did not enjoy my lunch and asked for a refund. He was very rude and told the cashier “Just give her the money I can’t hold up this line for her!” They had me standing there waiting for 15 minutes, when one worker asked if they had taken care of me I explained that they were going to give me my refund but just left me waiting – he said he was very sorry and I said its ok the longer I wait the bigger the complaint – we both laughed and finally I got my money back along with a side order of sneer from the cashier. It’s too bad, I always enjoyed the Quizno’s in Corpus, I guess that’s where I’ll go next time.
Anyway, that is why I'm sitting here eating Subway.